Last updated: 21.08.26
This Privacy Policy explains how [Legal/trading name — placeholder] (“we”, “us”) collects, uses, and protects personal data when you visit https://endurocroatia.com (the “Website”) or contact us through it, in accordance with the EU General Data Protection Regulation (GDPR).
1. Data Controller
[Legal/trading name — placeholder] Represented by: Dragan Ruzic Jakomici 9A, 52333 Potpican, Istria, Croatia Email: info@endurocroatia.com [OIB / VAT number — placeholder] [Phone — placeholder]
2. What personal data we collect
Data you provide directly:
- Contact form: name, email address, and message content, when you submit an enquiry.
- Correspondence: any personal data you include when emailing us directly.
Data collected automatically:
- Standard technical/server log data (IP address, browser type, pages visited, date/time) generated by normal website operation.
- Cookie data, as described in our [Cookie Policy].
We do not process any special categories of data (e.g. health, biometric data) through this Website. Bookings and payment details are handled separately via our partner site, enduroexperience-croatia.com, which has its own privacy terms.
3. Why we process your data (purposes and legal basis)
| Purpose | Legal basis (GDPR Art. 6) |
|---|---|
| Responding to enquiries submitted via the contact form | Art. 6(1)(b) — pre-contractual steps taken at your request |
| Operating and securing the Website | Art. 6(1)(f) — legitimate interest |
| Statistics cookies (if enabled) | Art. 6(1)(a) — your consent |
| Marketing/embedded content cookies (Maps, YouTube, if enabled) | Art. 6(1)(a) — your consent |
4. Who we share data with
We may share limited data with:
- Hosting provider — to store and serve the Website.
- Google (Fonts, Maps, YouTube) — where these services are embedded and you have consented to related cookies; Google may process data outside the EU/EEA (see Section 5).
- We do not sell your personal data to third parties.
5. International data transfers
Some third-party services we use (e.g. Google) may process data in countries outside the European Economic Area, including the United States. Where this occurs, such transfers rely on adequacy decisions or Standard Contractual Clauses (SCCs) as recognised safeguards under the GDPR.
6. Data retention
- Contact form enquiries: retained only as long as necessary to respond to and resolve your request, and thereafter for a reasonable period for record-keeping, unless you ask us to delete it sooner.
- Cookie data: as set out in our Cookie Policy.
- Server logs: retained for a limited period for security purposes.
7. Your rights
Under the GDPR, you have the right to:
- Access — obtain confirmation of and access to your personal data.
- Rectification — correct inaccurate or incomplete data.
- Erasure — request deletion of your data (“right to be forgotten”), subject to legal exceptions.
- Restriction — request that we limit processing in certain circumstances.
- Portability — receive your data in a structured, machine-readable format.
- Object — object to processing based on legitimate interest.
- Withdraw consent — at any time, without affecting prior lawful processing.
To exercise any of these rights, contact us at info@endurocroatia.com. You also have the right to lodge a complaint with your national data protection supervisory authority.
8. Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Children’s privacy
This Website is not directed at children under 16, and we do not knowingly collect personal data from children.
10. Changes to this policy
We may update this Privacy Policy from time to time. The “last updated” date at the top reflects the most recent revision. We encourage you to review this page periodically.
11. Contact
For any questions about this Privacy Policy or your personal data, contact: Enduro Experience Croatia Jakomici 9A, 52333 Potpican, Istria, Croatia Email: info@endurocroatia.com